Most residents only see the physical side of maintenance being undertaken at their development (for instance cleaning, gardening and window cleaning), and often forget about the other services such as insurance, supply of electricity to common parts, Health and Safety, etc., any or all of which services, and more, may be required to be provided.
Ongoing maintenance is a significant expense for clients and service recipients. Financial prudence is a pivotal part of our operation and has to be exercised at all times, hence the reason why our property managers will as often as possible and practicable obtain quotations for client approval from approved independent contractors, resulting in the ability to consider informed choices in order to achieve objective conclusions. Often these costs are presented at AGM for approval from the shareholding or authorised through appointed Directors.
Where required we will provide the following services:
Obtaining of quotations for contract works
Provision of specifications for ‘day to day’ contract works
Obtaining of quotations for repairs
Organising of repairs
Appointment of contractors on behalf of our client
Procurement of Health and Safety, and Fire Risk Assessments
Energy/Utilities Surveys
We know that residents require these services to be carried out to an appropriate standard, regularly, with the minimum of fuss and in a cost effective manner. Our Property Managers make sure that these objectives are achieved, visiting each of our developments periodically to check on the standard of work carried out by contractors and service providers.
Emergency Response
At Gordon Estates we pride ourselves on providing a premier service to all of our clients. A major factor is the choice of contractors we use throughout Northern Ireland to enable us to do so. This service is available 24 Hours 365 Days and includes·
Emergencies relating to internal and external common areas and services: ·
Respond to vandalism, front door damage, glass repairs.
Gate control system faults.
Security risks.
Fire alarm system faults.
Water leaks and water pump faults.
Electrical faults to lighting and essential services.
Lift failure [residents may contact Lift Company Directly]
Storm or flood damage.
Structural Defects
We use several province wide contractors, but often find that the best service is provided by local firms where we can provide them with a steady volume of business, and in return they provide us with a quality, timely and affordable service.
